West Des Moines Water Works
Delivering reliably safe and refreshing water.


Please enter the requested information exactly as it appears on your invoice. All fields must be completed.

  • The User Name you select must be a combination of 4 to 12 numbers and letters. Examples are "user1" or "Mary123". No spaces or special characters are allowed.
  • Passwords must be 6 to 12 characters.

To help ensure your security, a confirmation email will be sent to the address provided during registration. After responding to this email by clicking on the link provided, you will have full access to your online account information by logging in with the User Name and Password you selected.

Important note: For additional security, you must respond to the confirmation email within 7 days of registration. Otherwise, the registration process will need to be repeated. If it has not been more than 7 days since registration, you may request an additional confirmation email by clicking on a link found on our main page under Account Login.

Online Bill Delivery

If you select Online Bill Delivery, we will notify you via email each time your new Municipal Services Bill becomes available for viewing online. You will need to notify us if you should change your email address.

When you select Online Bill Delivery, we will stop sending you paper bills. You can switch back to paper bills at anytime.

Account Information

Account Number:

Web ID:

User Name:

Online Bill Delivery:


Confirm Password:


Confirm Email:

What is your mother's maiden name? (security answer)